1. Introduction

CityUnlocked ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services.

2. Information We Collect

We may collect the following information:

• Personal data: Name, email address, phone number when you submit a booking request or create an account
• Usage data: Information about how you interact with our app and website
• Device information: Device type, operating system, and unique identifiers
• Location data: With your permission, to provide location-based experiences

3. How We Use Your Information

We use your information to:

• Process and fulfill your booking requests
• Communicate with you about your experiences
• Improve our services and personalize your experience
• Send relevant updates and marketing (with your consent)
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with service providers who assist in operating our platform, partners who deliver experiences you book, or when required by law.

5. Data Retention and Security

We retain your data only as long as necessary to provide our services and comply with legal requirements. We implement appropriate technical and organizational measures to protect your personal information.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. You may also withdraw consent or object to certain processing. Contact us to exercise these rights.

7. Contact Us

For questions about this Privacy Policy or your personal data, contact us through the channels provided on our website or at Contact / Custom experience.